Frequently Asked Questions

SafeContractor welcomes businesses from a variety of sectors to join the scheme, from asbestos removal to office cleaning, supply chain management to HR. Whether you’re a sole trader, an SME or a large professional services company, we’ll help you show you’re serious about health and safety.

If you have fewer than five employees, then no. But you should be able to demonstrate an understanding of health and safety legislation and how it applies to your business.

SafeContractor has developed a questionnaire specifically for sole traders and micro companies. If you think this applies to your business, contact our helpline to discuss your individual requirements.

There are currently more than 37,000 members signed up with us.

It’s rare, to be honest. Contractors that are engaged with the approval process usually gain certification in less than two audits.

It all depends how quickly you can provide us the information we need. The sooner you provide it, the sooner we can get you certified.

If you’re a contractor or service supplier and want to demonstrate your health and safety proficiency to your clients, then it’s a good idea to register with us.

Being accredited with the SafeContractor scheme means you no longer need to complete multiple pre-qualification questionnaires, saving time and money. You’ll also receive marketing support, including a PR Guidance Note, vehicle stickers, and logos that can be used in your own marketing materials.

We’re one of the fastest growing contractor accreditation schemes in the UK, so you’ll be in great company.

Once registered, you’ll be added to the platform with your certification status on display: accredited or in-process certified.
If you’ve joined the scheme because a hiring client required you to, then you’ll appear in their monthly report.

You can’t, sorry.

We hold your personal data so that we can deliver accreditation services in line with the contract we have with you or your organisation. GDPR applies. You are the data subject in relation to any data relating to you personally.

We keep the following details: name, address, email address, telephone number and technical data relating to your use of the SafeContractor platform. These include your internet protocol address, login data and how you use the platform.

We run two:

1. The SafeContractor payment platform. This is where we collect a contractor’s contact and financial data, for the purpose of processing payments.

2. The SafeContractor certification platform. This is where we collect personal data as needed, for the purpose of accrediting contractors.

Our portal privacy policies – found in the footer of each platform – provide further information about the types of personal data we collect, our purpose for processing it and how we look after it.

No, we store all personal data here in the UK. We do not transfer data outside of the EEA.

There are three reasons:

1. To fulfil our contract with you or your organisation.

2. To comply with our legal obligations.

3. Where it’s necessary for legitimate interests.

We may use your personal data to register you as a customer or platform user.

The day you get your certification, you’ll receive an email that includes an e-certificate. Your status on the client platform will also be updated.

The information in the client portal is live, so as soon as you gain certified status it will be visible to the hiring client. Some of our clients also choose to receive daily updates about their contractors’ certification status.

Our friendly Customer Care team are here to support you at every stage.

The SafeContractor certification is valid for 12 months. You’ll need to renew every year to stay certified.

Yes, all memberships auto-renew. If you don’t wish to continue your membership, you’ll need to let us know at least 14 days before the renewal date.

Yes, 60 days before the expiry date we’ll send you an email reminder.

In most cases, we can only provide certification for the work your business carries out. But we can provide a control and selection for sub-contractors.